At Propio, we provide secure, multi-platform language interpretation and localization services that bridge the gap between the people we serve and the resources they need. Propio ensures interpreter integrity and quality through our proprietary vetting process, ongoing coaching, quality monitoring, and career progression opportunities.

Tech-forward and client-obsessed, for over 23 years, we've used cutting-edge technology to provide clients with a simple process and significant cost savings. Propio ONE is our proprietary, on-demand mobile app for Video Remote Interpreting (VRI) and Over-the-Phone Interpreting Services (OPI).

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About

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Propio Language Services is determined to be the largest language services company in the US. Headquartered in Overland Park, Kansas, our mission is to leverage innovative technology and solutions to close the language gap - anytime, anywhere in the world. With a full scope of language services, fast connection times, best-in-class customer service, and the highest-quality interpreters in the industry, we're able to achieve our ultimate goal: making our clients' lives easier.We believe in genuine relationships and satisfying partnerships, which is why we approach every encounter with our clients' perspectives in mind.

Our History

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Propio Language Services founder Joe Fackrell - fluent in Spanish after spending two years in Bolivia - was working as a night auditor in the hospitality industry in the US. In 1998, he was asked to accompany a fellow associate and her husband to their prenatal care appointments, to act as an interpreter.

Services

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Access on-demand audio, video, web conferencing, and telehealth interpretation services from experienced interpreters in seconds. Available 24 hours a day, 365 days a year. High-quality in-person interpreting services designed to help prevent language barriers and ensure access to care. Available throughout the Kansas City Metro area and across the nation.

Faq

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Many clients do not need an access code because they have uniquely assigned dial in number. If you do need an access code, you can get this from the Implementation Team or Client Success Team. We have an implementation department to oversee new client onboarding. You will be assigned to a dedicated implementation manager to work closely with you to configure your account to your exact preferences and introduce the new services through a customized training plan.Propio has a dedicated document translation team.

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